This review compromises my first visit during grand opening (which was like a year ago), and my second recent visit.
Gong Cha is my favorite bubble tea place in Hong Kong. I was so excited when I first heard they were launching in Canada. I was very disappointed after my initial visit during grand opening.
- I waited over 1 hour and there was only few people waiting
- no tapioca - which was ridiculous for a place known for "bubble tea"
- the environment was stuffy - everyone waiting in line for their drink preferred standing outdoor because there was no air-con indoor
I ordered the Milk Foam Green Tea - it tasted nothing like the one in hong kong
- i wanted it with tapioca but they didnt have it
- i ordered 50% sweet - it was not sweet at all, it was unsweetened
- i ordered no ice - there were still few ice cubs
- the milk foam was very thin
Recently, i visited Gong Cha for a second try. The environment was back to normal - it wasnt stuffy. However, the place was empty. They got my drink right this time, and I got to try their Milk Foam Green Tea WITH tapioca finally. Tapioca was a little too soft and relatively smaller than other bubble tea places. Though theres not much to say about my second visit. Just a decent bubble tea place compared to other places.
I hope they get more training done and reach the standard of an official Gong Cha.