I've been coming here on and off for the last 10 years or so. I've seen the quality go downhill in the last two or so years. Let's start with the booths. Some of the booths are so in need of new upholstery. They are torn up and it feels like you are sitting on sharp objects. They are in need of new table clothes as well, they are worn through in some places.
I had dinner here last night with my wife and kids. The drink cups had rough edges on top (they are plastic) and are in need of replacement. French fries were under-cooked and chicken fingers were pretty blah. Chicken Parm sub was decent.
Pizza is still very good here, but I won't be back anytime soon until this place gets some love. Please spend some money and make it look nice again.