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  • I tried this place last night for delivery, and all in all it was not a great experience. Besides the food being mediocre, their customer service could really use some work. The woman who took my order over the phone was not helpful, difficult to understand as well as having a hard time understanding me, and to be honest she was kind of rude. We ordered a Chicken Parm sub and a Chicken Cacciatore dinner. She said our order wouldn't be here for an hour to an hour and 15 minutes, which is absurd since their menu states "fast delivery." We almost cancelled but decided to give them a try anyway. Well the delivery man had the most difficult time EVER finding my apartment, I understand that complexes can be confusing, but he called me multiple times and I kept telling him to just go back to the front and I would direct him to my apartment but he like refused to do that, I don't know if he couldn't understand me or what, he was difficult to understand as well. I put it on speaker and my boyfriend thought he heard him tell me to come meet him at the leasing office, lol. I'm pretty sure the whole point of paying extra for delivery is to have the food come to me. Anyway! When he finally arrived I handed him a tip and he didn't say thank you and told me he needed my credit card and ID, but I had already payed the woman with my card over the phone. So I got it and he took an IMPRINT of my card which is totally not ok! Anyway, our bill was much more than expected because we must have an old menu or something, the prices we were charged were way higher than the prices on the delivery menu. Boyfriend said his sub was ok, but I tried his fries and they were horrible, rubbery and we didn't even eat all of them. My chicken was pretty good although it was basically just chicken in a pool of marinara with pretty much NO veggies at all. Pasta was decent and garlic bread was horrible. I definitely don't think we'll be ordering from here again.
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