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  • Just visited Chuck E Cheese in Mesa AZ for the "new lunch buffet", all we can say is how awful and what a joke. Worst experience ever. Spent $25.00 for 2 adults and 1 child, the signs all say endless salad bar, pizza and dessert. Let me tell you what this endless lunch buffet consisted off. The salad bar was a complete joke, all they had on it was salad and salad dressing. What kind of salad bar is that???? Then they had 2 1/2 pizza's on the salad bar, mind you this goes from 11am to 2 pm and we were there before noon. Before we were even able to get to this lunch buffet the pizza was gone. We had to wait for them to make more pizza. There was quite a number of families there so its not like they were slow. A number of families stood around waiting for food. Finally they brought out more pizza and in a matter of minutes it was gone again. The manager on duty there didn't seem to care and he just stood behind the counter like it was okay to no food ready for your paying customers. They only had one dessert and you had to wait for that as well. GOING TO THIS "NEW LUNCH BUFFET" is not worth your time, STAY AWAY, NOT WORTH THE MONEY. Now let's talk about they games, half the games didn't work, had signs on them that they were temporarily out of service. The games that did work hardly gave out tickets, really? The fishing game gave out wrong ticket amounts, example you spun the wheel and clearly you win 5 tickets, it tells you congrats you won 3 tickets. This was reported to the cashier and she said not to play the game and will have a tech come look at the game. We were there till 2pm and no tech ever came to the game. Games for children and you have to waste tokens to get any sort of ticket amount. The ticket eating machines only counts like every other ticket, so the rob you of half your tickets. Then there is the prizes, you need 400 tickets for a pair of plastic sunglasses? Anything decent enough you need 1200 tickets, there was no prizes available between 400 and 1200. Chuck E Cheese himself seemed like it was a bother to be there with the kids, it was a strain to act the part and dance with the kids. Not worth the money, bathrooms dirty, staff doesn't care. Waste of money!!!!! Don't waste your time or money.......
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