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| - My family and I have been coming to Casa Manila for years now. We've come here since the first owner, and now the recent one. I must say the food has been consistently good, hence the 2 star rating. I took 3 starts out because although the food is consistent, service was also consistent, consistently horrible. Every time we come here, it takes us approximately 4 hours from the time we enter and leave the restaurant. 4 hours is a lot of time wasted just waiting 70% for food and 30% for the bill, which is just not acceptable. We haven't visited for a few months now because of the last time we came. We availed the valentines day special, for my parents, and my boyfriend who came all the way from the states. We had to wait about 2 hours for our kamayan, even though we have made the reservation at least a week before. Now I understand that it was busy and all, but when is it not busy during Valentines day? They should've prepared and anticipated the outpour of people that night based on how many reservations were made. My family and I were so disappointed, and will not return until management does something about their service. Which is a hard decision since we do love their food so much.
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