Not the greatest people to deal with for me. It should be the easiest thing in the world to document someone's name and address. Not for these guys. Misspelled my last name and got my zip code wrong. Went right after Christmas got approved, no card for 3 weeks. I finally called them to see what the problem was and that's when I was informed of the discrepancies for my card. I asked why they didn't call me? Apparently she left me messages that didn't reach my phone. Probably didn't have the right number, who knows. It's pretty mindless to read and write. That shows total lack of caring. When trying to remedy the situation it seemed as if I caused more work for someone which apparently is met with attitude. There are to many places,avoid this one. Finally got my card and it's not active until feb. if I knew it would take 6 weeks to use I would have gone elsewhere.