| rev:text
| - Overall, we were not happy with our visit. It was my mom, my boyfriend, and I dining tonight, and both my boyfriend and I work at a different Outback in California. Right away we noticed the place was very clean and decorated much nicer than ours, however the menu was much more condensed and more expensive. That's all part of Vegas though so we looked past it. Unfortunately though, my mom's steak was over cooked. The waiter was decent on checking with us but not amazing. They did take the steak back and it came out in an ok time frame. However, the manager, Josh, brought it out and did not introduce himself or apologize. The new steak was fine, and the rest of our food was all good as well. As we work at another location, we get an employee discount which they honored though had some trouble so Josh came to our table again, and we did let him know we were disappointed with his lack of hospitality. We were not looking to have anything comped off of our bill but typically a manager will offer that or a dessert so we let him know it seemed unprofessional. He then offered a cheesecake (though we declined..simply hope he can improve for future patrons.) Overall, the place is alright but a disappointment in customer service.
|