If I had to describe this place in one word: unorganized. Phones are ringing and no one is answering. Thomas who took our pictures handed us off to Jon to view the photos. Jon was busy running around with other people. Waited a good 45 min just to view the photos. To add insult to injury, Thomas shot another group and immediately after he was done viewed the photos with them no problem. Granted we were a walk in, so maybe this was part of the problem. Maybe having an appointment is a smoother process.
After we picked out out pictures we were told to come back in 30min for the prints. When we came back we were handed someone else's photos! After reviewing the correct photos we noticed one of our sittings was out of focus and included studio floor scuff marks? (See photo) This is something that takes 20seconds to correct, even with an iPhone. We just wanted to get out of there. Disappointed is an understatement.