My company booked this place for one of our events. The suites are nice and spacious. Two beds, living room with fold-out couch, mini kitchen, and an office with a spiffy Herman Miller chair. The breakfast was pretty good; the basic continental stuff plus some sort of egg dish. Room service is also reasonable; the first of any hotel I've stayed at. I was impressed.... Until the first night.
1) The shower was clogged so it fills up half way by the end of the shower.
2) Ants EVERYWHERE. Not the nice little ones that just tickle you, but big mean ants that bite the second they get on you.
3) Something kept biting me everytime I slept. Not ants, but something else. The saying "don't let the bed bugs bite" has a whole new meaning to me now.
4) Front desk staff is incompetent. I wasn't asking for much, just basic service such as checking in and out in a timely manner.
5) Bedroom tv had no remote sensor so I had to walk up to it to do anything.
6) The gym had no weights. Who does cardio in Arizona heat?
Overall, it wasn't THAT bad. It was just a lot of little bad things during my stay; I'm sure it was a fluke / my luck. If you do stay here though, make sure you get NEW sheets (they only change it when you put a place marker on the bed) to avoid the bed bugs or whatever the hell it was.