I understand a lot of the other people's review about how the Doctor isn't very animated or personable. I have 5 kids who have all grown within this practice. I never have to wait more than 15-20 minutes and that's even on a REALLY busy date/time. The staff greets my family before we even enter all the way by our names LOL and engages in conversations. The doctor is very knowledgable and gets to the point and I like that about her. We don't need fluff and puff with rainbows and glitter, my kids love her because she gets the job done. period.