Given the great location in Solon, I'm always underwhelmed by the food and experience here. I've never been the biggest fan of Panera (the menu choices keep rotating and going downhill overall), but there are plenty of Paneras I've been in that are managed well and that I would go back to, to eat and relax... This is just not one of them. Food is overpriced for quality but even more so when you add the uncleanliness of this place and poor service. I can just feel my impatience go up a notch when the apathetic staff behind the counter make me wonder if making me repeat myself is due to poor training, ignorance or laziness. Overall, I avoid this place even if I'm craving a sandwich or their French onion soup. It's just not worth it. On the other hand, the food is edible and won't kill you, so 2 stars it is.