I purchased 2 puppies a Yorkie Terrier and a German Shepherd about a year and a half ago... At the time they offered reimbursement for any medication or any medical attention the puppy needed within first 7 days and for my Yorkie and Shepherd I didn't get any reimbursement. Even after making a fax to the reimbursement company from the store... My Yorkie had mites in the ears and as a result ended up having ear hematomas. He now lives with what they call cauliflower ears... My shepherd is ok no major problems. I tried making a purchase again yesterday and their prices seem to just go up every single time... They just offered a $100 discount for being a returning customer... You would think they would've worked with me on the price of the puppy but they don't care. They also charge $160 for activating the micro chip... It's less than $50 online... I was looking at $2,500. These guys are in the business for super high prices... Be careful they care about how much they can sell a puppy not about the customer.