I have been coming here for years! And not once have I experienced what the other reviews are complaining about. I rather go to the same place and deal with the same techs. The ladies are super sweet. Some don't know that well of English which some ppl might take offensive. If that's the case. Get thicker skin! But if u find a great nail tech like I have here. You have nothing to worry about. Plus they are super cheap here. Btw my nails in this photo are SNS nails.