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  • This review is for KNYEW online: I ordered 2 KNYEW house brand shirts online based solely on the fact that they had a 14 day return policy. The items were received and when I checked one of the distressed t's I realized I just did not like the thick, abrasive fabric the tee was constructed out of. I work around enough industry professionals in fashion to know the difference between quality PFD jersey cotton and thick, cheap yardage cotton. I decided to keep one of the shirts because I actually thought the quality was nice and send back the other without even trying it on. I immediately packed the item and sent it out the very next day following the terms of their return policy to a "T". A few days later I was then sent an email stating that I would only receive a store credit with no explanation whatsoever. Upon further inquiry I then was told that the item I had not even tried on was deemed non-returnable because it carried a "scent"AND that I should feel lucky that I was even issued a store credit. No joke. SURE it did KNYEW... Sure. I was undoubtedly pissed because I could see the staff was just trying to pull some nonsensical return extortion scheme but decided to not waste my time dealing with such adamant unprofessionalism and just use the credit towards one of the other brands they carry when to my surprise I find out that the credit I was issued on my return was ONLY good for the KNYEW house brand merchandise and NOTHING ELSE. The fuck outta' here. I will never patronize this business again and will no doubt stress to everyone I know in LA and LV to do the same. I was a fan and like supporting small businesses but not this one any longer. Check yourselves KNYEW.
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