Very rude staff by phone and most of all in person... They won't even take pictures when moving in but they hella take pictures when you move out. They will take everything out of your security deposit eventhough the damage has been there since you moved in but of course you cannot prove it since you didn't have any picture when you moved in right? And when you call them over the phone they talk very sarcastic. So if you want to be treated like a stupid human being call them...