rev:text
| - HORRIBLE FOOD AND EVEN WORSE SERVICE! Lets start with the fact that when I walked in I was told that the specials were half off appetizers margaritas. I decided to order a margarita, which I have to say was great. I also got cheese dip, which although runny, did not taste bad. I ordered from the vegetarian menu for my main course, which I guess means I only eat cheese wrapped up different ways and drowned in bland, most likely canned sauce. My friend ordered the chicken taco salad, which was basically boiled chicken over lettuce. However, her tortilla bowl the salad was in was nice and crispy. Lets note that the booth behind us started raining from the ceiling. I watched several servers walk by and do nothing. I finally told my server and he put buckets around without even mopping up the existing puddle. Apon receiving the check I was told, unapologetically, that the server was mistaken and nachos were actually what was half off and I received no discount. I also had a coupon, which after much arguing I noticed that THE COUPON WAS PRINTED OFF AFTER IT SUPPOSEDLY EXPIRED, therefore it was never possible to redeem it. My check was $32 and when split between me and my friend we got our statements to sign back as $20 each...do the math (we were charged extra from the check). I asked to speak with a manager based on everything. it took 35 minutes to finally get a manager, who wanted to argue and refuse to be reasonable. After $40 minutes of ridiculousness. I decided not to sign and refuse to pay. The restaurant ended up charging me $20, without my authorization (more than I even ordered). I plan on desputing this.
|