I'd been to Toni and Guy and been disappointed too many times. They always never listened to my "please don't chop a ton off" speech. So a friend suggested I go to her stylist.
Half a year later, I get my hair cut here now and only here. I don't trust anyone else to cut my hair anymore besides Nikki. And color it. I have had at least 20 compliments from complete strangers on how lovely my color looks.