I had a number of inexcusable experiences at this dealership and attribute them to a total lack of communication between the Service and Sales departments. However, I have chosen to put in a rating on Yelp, for there were two people who were very helpful in rectifying the situations and I feel that anyone going to these people would get very good service. Jacob Toczek in service was excellent. He had great people skills and he knew exactly what I wanted with my new car. I needed some alterations, and he did everything he could to have my car fixed the way I wanted it. Jacob knows his product. I will definitely use Jacob when I go in for service. Tom Berra in the Sales department was also very good. He is personable, and once again, knows his product. He will do whatever he can, without the unnecessary pressure, to put you in the right car.
I highly recommend Jacob Toczek in Service and Tom Berra in Sales.