Horrible horrible customer service. I came to this location on 4/28 to purchase a iPhone 6 outright for my moms birthday. They didn't have the phone in stock so they offered to order one online for me. The sales rep entered all of my information and I paid for three day shipping. I didn't even get a receipt because of some processing error through the website until two days later which I had to constantly follow up for.
It's 5/4 (three business days later ) and I did not receive the phone. I look at my receipt and the sales rep didn't even include my apartment number when adding my shipping information.
I trusted that this would come for my moms bday and now I have to call them tomorrow morning to have them ship overnight. I've been a loyal customer with tMobile for many many years and this is the worst service I have ever had.