A bigger and busier B&N than the one in my hometown. This place was very crowded. There were no empty seats in the cafe or on the selling floor. I like browsing, so that really didn't affect me. This store had a lot more in the way of gift items, games, puzzles and clearance. I did manage to pick up a few things on sale. Employees on the floor didn't go out of their way to ask if anyone needed help or assistance. Although, as I checked out my purchases, the cashier was very friendly and suggested another book title for the genre I like.