To be fair, I only went here once a few months ago. It was a Wednesday and not a busy night. It's near where I live so I was hoping it would be good. I will have to try it again, but it's difficult to try a place again and possibly have another bad experience when we have so many good places so I will likely wait until soemone I know recommends it.
Service was poor. Took over ten minutes to be greeted while staff chatted at bar and kept going to karaoke area. Was not asked about refill when water and beer were out. Food (noodle bowl with veggies) was greasy (not in a good way), salty (not in a good way) and bland otherwise. Area behind the bar was less than clean.
I walk by often and do not see many customers, even college kids, so I suspect they still need to get their act together. Hope they do. Great location.