This location was horrible. I went there tonight because I had a replacement phone sent in, when the associate looked at my phone and noticed a small Crack on the back plate her attitude took a turn and she treated me as if I was I was dumb and a complete waste of her time, she threw a torn up piece of paper at me with a number on it and said call this nothing I can do for you. I wasn't even aware of the crazy since I've had a case on the phone since I bought it new. I am very unhappy with the service I got there and her approach to me, definitely does not meet customer service.