My Volvo dealer recommended Tanner after I rear-ended another car. I initially spoke with Mike Tanner who worked with me on a ride back to my house after I dropped off my car. He and his staff are very professional, friendly and most importantly did a great job on restoring my Volvo C30 back to "like-new" condition. I checked on the progress of my car a couple of times and spoke to Ed from the shop who took the time to answer my questions. A much better experience than when I've used the "assembly line" franchise body shops who are impersonal and don't seem to care about their work. Would recommend Tanner to anyone who cares about quality work done by quality professionals.