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  • So I want to start out by saying that I love the food here as evidenced by me being a regular repeat customer. The food is excellent and the sushi chefs are great. First off the sushi bar service is on point. However, the table service here is absolutely awful. Every single time that I've come here and have sat at a table the wait is exorbitantly long compared to the other locations. My order is the same every time: nigiri, sashimi, and a poke bowl. Nothing too complicated. When I sit at the sushi bar the wait is ~5-10 minutes. In contrast when I sit at a table the wait is more like ~30 minutes and sometimes longer and this is during times that are not very busy. I'm not sure what's going on with their system but this is a recurring thing that seems to be getting worse. I apologize to the staff that I interact with regularly for having to read this but I've been holding back for 6 months and being that I'm a regular customer i would like to see this improve so that I don't eventually start driving an extra 5 miles to go to the North Scottsdale location. I live down the street from here and would very much like to continue enjoying the delicious food. The table service just needs a serious makeover. I'm not sure where the misstep is occurring but I do hope you identify and correct it!
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