Here is what is bad and the reason I can't give them 5 stars even though on some visits, they would deserve 5 stars. The worst thing is that I have seen them yelling at customers and then talk about that customer in front of other customers when that customer left. For that they deserve one star. Secondly, the prices are usually about 20 % higher than I can get elsewhere. The good is that when I need something and I'm not in the mood to walk miles around Home Depot looking for it with no help in sight, I can get in and get out quick with what I need at ACE. Also, they are very dog friendly so I can bring my two Great Danes in with me so it's fun! They also have old fashioned things that are hard to find anywhere but online like canning supplies, and specialty cleaners like Feed N' Wax orange oil. So, they could improve some things but I'm glad they're there because they are close to my house.