Got century link at our house in Surprise in April. Was given a two week suspense for when they would bury the lines ( currently the lines piggy off of our neighbors) when I called them after 4 weeks they said oh we are behind it'll be done within 40 days. ...well its been 156 days and the line is still laying across the sidewalk and hooked to our neighbors house.
The quality of the Internet is mediocre at best. It cuts out frequently. Their only redeeming quality is that their customer service is not as rude as cox! Also it did take about 15 different calls for them to give me the correct person to talk to about the tripping hazard lines across the sidewalk.