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About: http://data.yelp.com/Review/id/f8f1OD3gSNUXzJjN4lHNoQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-08-16 00:00:00 (xsd:dateTime)
itemReviewed	HomeLovers
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	It started with giving a down payment for a home and then 2 weeks before moving from Michigan to Arizona they call and tell me they gave it to someone else. They were able to find me another home in the area but weren't sure if it would be ready for move in. I told them it would be fine if they had to do some repairs while we were moving in and they agreed. We received the keys and drove to the new home. It wasn't too dirty but there were many issues that needed to be addressed. The house was repainted which was nice. They replaced some blinds and a new garbage disposal that they didn't install until many calls and messages were sent. The outlet in the living room never had a cover on it and when walk through pictures were sent it was never addressed by Homelovers. Also, one of the spare bedrooms didn't have a cover for the light on the ceiling. It was no where to be found. Then one day the fridge stopped working. We put all the food in coolers because we thought Homelovers would have someone to our house quickly. Boy we were wrong! My husband had to put multiple maintenance requests in and called to follow up because it took them forever to respond. The a repair man came probably over 2 weeks later. He "fixed" the problem and a month later guess what happened. They took there sweet time getting someone out to the house again. So another 2 weeks without a fridge. They "fixed" it and guess what happened again about a month later.. This time the repair man said they have to take the fridge to their warehouse to fix it. We asked if they could provide a spare since he said it could take a month. Of course they couldn't provide a spare so we went and bought our own fridge. We received the fridge back with no further issues. The garbage disposal was clogged and not running with stagnant water sitting in the sink for about 2 weeks they came and installed the new disposal that was sitting in our closet when we moved in. We have had multiple issue with the disposal since and Homelovers in each occasion were not at all speedy. The only thing they were quick to answer was when I asked to renew the lease. We liked the house and didn't want to move. They were so quick to respond and get the new lease to us I was amazed. If only they could move that quickly when the 500 dollars of food was spoiling. When we originally got the home we were told all landscape was maintained by homeowners and we didn't have to worry about it. Well that was a complete lie and we were served many times by the hoa regarding landscaping problems. Also, Homelovers called and asked us to plant a tree for the homeowner and they would reimburse us. Ummm... I am not going to plant a tree that's why I rent so I don't have to worry about such things! We contacted them regarding the pool heater not working and they told us it was summer and it wouldn't turn on because the water was already warm. Really?! We explained that the heater had not been working previous to the summer and we wanted to have it repaired so we could use it next winter. They said someone would come and look at it and the warranty would be contacted. Never seen anyone or have yet to be contacted. We decided to move to the east side of phoenix so we found a house and they called Homelovers to confirm rent and history. The same day someone from Homelovers emailed me asking if we were moving! I let them know we would give them the allotted notice time and we weren't sure. The next week we received a letter stating the lease would not be renewed. Kinda strange that they wanted to get the heads up on us... We will be moving out shortly and I am very nervous. The house is in perfect condition except for the pool heater which is not my concern because I have already asked for maintenance. I have read many comments regarding how ridiculous the move out process is and how they nickel and dime your deposit. If we do not receive our full deposit we will have to take action. Also, I went on our account to copy the maintenance requests and conversations we have had with Homelovers and conveniently all the requests are gone and all the correspondence about the fridge are deleted. Seems pretty fishy to me! I almost forgot about Homelovers moving and not giving us a forwarding address!!! I kept looking at my bank account and noticing the rent hadn't been taken out. I always make sure it gets deposited on time and I was getting worried. I called and they told me that my check hadn't gotten to the new office yet. New office?! They told me they had moved and my check had gone to their previous office. They said they got the mail from the other office and my check wasn't there. I asked why they didn't contact me about changing addresses because this is the first I've heard of it and why they didn't contact me when my check was lost. She had no answer. After getting off the phone two comments were made online regarding there new address. Just ridiculous!!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	K

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