Love the personalization! We arrived with only half our party, but we were seated and brought starter cocktails right away. Everyone (even the waiter) greeted my husband by name as we were seated (he made the reservation). I was suitably impressed.
The decor is top notch, muted and cozy lighting, just all around very pleasing.
Food is great, as is should be for how expensive this place is. I ordered the truffle fries because I heard how great they were, but they were nothing special.
My only complaint was that the ladies bathroom was dirty, i.e. towels and toilet paper all over the floor and in all the stalls. I thought that in a classy place such as this that they'd have someone keeping an eye on them, but it looked like they had not been cared for in a couple days.