Same cashier, same experience. I was offered a free meal from their awesome Yelp team, which I told them I would use today. Well the cashier didn't know what I was talking about and gave me $6.99 off (my meal was more then that). I brought my dog so I was going to sit outside, the chairs were still chained so you could sit on them but not comfortably use the table. This is a nice neighborhood I don't see why they need to be chained during business hours. Seems excessive. Never seen anyone sit on them and now I know why. I got it to go and won't be back.
I did appreciate their Yelp teams awesome customer service but that has to transfer over into service in the restaurant.