Cashier did not know how to back out an order. Another customer paid for the wrong order to get the line moving. Floor dirty, counter dirty, tables dirty. Order not take right. Cashier trying to sweep up the floor with customers in line. Many people standing around. No toilet paper in the men's room. Did not seem to have an Manager available to resolve problems 2 people came back with wrong orders. Two orders came up to the counter and the people had walked out.