Bland and boring, but sometimes that's what you want. The bread here is supposed to be baked fresh, but I've had it be hard and stale before. The signs advertising "free smells" are kind of useless- there is nothing inside baking or cooking to smell good.
Choice of bread is a french bread, a multi-grain (which is actually higher in calories) and lettuce-wrap type deal. Cheese does not come standard on the sandwiches unless specifically indicated- otherwise it is an upcharge, which seems slighty ridiculous. The choices are limited- no grilled chicken, for instance. You can upgrade to a meal by adding chips and a drink. Beware, even the "Thinny Chips" pack 260 calories (the website says 130, but that's for a serving. The bag contains 260 calories worth- who eats 1/2 of an individual serving of chips).
On the plus side, it is super quick and the people are polite and friendly. They deliver, too.