I really want this place to work out because I can't find another boba tea place close enough to my house anymore. And the owner seems so nice. But so far I'm not understanding why it has all these great reviews.
Let's talk Running a Food Joint 101. If you are selling ice cream, show us the ice cream! All the closed lids and variable signage are not doing you any favors in selling. Visual please.
Also, please have a bit of a procedure and assembly line in place so you are faster at making drinks and having them come out more consistently in quality. Learn a thing or two from one of the more popular tea places in town, please [wink wink]. It took what felt like ten minutes to get my drink, which is unacceptable considering there was only one other party waiting before me. What happens when you have more than three drinks to make at a time? And what's up with the soda machine that is out of order and acts as the ice machine that should be behind the counter? Another hint: If you keep the tea cool, then the ice wouldn't melt too quickly in my cup.
one star for having good ice cream flavors and another star for the nice owner.