It's on the upper floor (3rd) of a small mall in Chinatown. The elevator takes a while, so if possible, I would suggest just taking the stairs. The place itself is quite large, but very often different groups hold lunches/dinners here, so parts of the space is sectioned off. For dimsum, they have carts that push things around and some staff carry different items around, but the variety and frequency can be quite limited Monday through Friday unfortunately. The food itself is very hot, but can be quite oily. Service is okay but staff are quite inattentive with things like refilling water.