I've been coming to Press for years now and will continue to do so because they serve a great product and its wildly convenient to where I work. However, after hundreds of experiences here I always leave with the same impression- this place encourages complete and utter pretentiousness. I say hello, I order quickly, I ALWAYS tip, I even bus my own table and yet I'm met with the same curt and cold attitude from the employees. Why is this? I honestly couldn't tell you, but after several occurrences I finally have to put my foot down. Supporting the Phoenix food and coffee culture is important to me. Supporting small business is important to me. I frequent many cafes across the valley and this shop is the only one where I'm intentionally treated and served differently. Perhaps customer service, common decency, and serving the best product you can is conditional here? Who knows. I certainly wish I did because there isn't a single good reason why I should receive this sort of treatment from complete strangers whom I've always supported. With all of this being said, I still encourage people to support Press.