My entire family has relied on this shop for at least 10 years. Fantastic service, friendly owners, and extreme honesty. They will fully explain the available options and let you choose. If there is ever a problem on their end, they will let you know and take care of it, without charging you extra. They work on asian cars only and they are Japanese (not one of the two as a previous reviewer stated). They do have a heavy accent but are willing to repeat anything you don't understand. ..At least 10 years, my entire family, and no attitude problems...I can't help but wonder about the people saying otherwise.