I'll keep this short and sweet...for the economy traveler..this is your spot. it's hard to believe all the reviews on here was accurate...they had 2 people working. I was supposed to pick the car up at 0930..i didn't get done until 1045. If you can't afford to staff your business then I guess you can expect people to complain. The cheap rates is the reason they get tons of business. If you rent a car thru a 3rd party and it's super cheap...I mean too cheap to be true..then it's probably Advantage.