They kept me in my car, which was unusual and a good unusual. Why would any "express" or "quick" oil change place need a waiting room if they really are express and/or quick?
The guys working were very professional, efficient, and friendly. Very conscious about caring for my car ("The Obsidian Storm") and their own safety.
I was the only customer, so service was very quick. They can earn that fifth star if I'm last in line next time I go back. 'Cause it's easy to be fast with only one customer.