The service is terrible. Or at least the server we had was terrible. We had a large group about 15 that came in about four waves. I ordered with the first group. An hour later, all four groups had gotten their food but me. And I ordered a salad. That the server had recommended.
When I finally asked her to cancel it, she seemed surprised and asked "You're not hungry anymore? A salad shouldn't take that long. I'm sure it's coming out." So I smiled and said "I know salads don't take a long time, but it's been a hour and I ordered before all these other people." Nevertheless, it was another 15 more minutes before it showed up.
After one of my group (who ordered a recommended dessert from the same waitress and did not show up for thirty minutes) complained to a manager, we got the salad and dessert comped, but there were never any apologies from the waitress.
The salad wasn't even very good. :( Sadness.