Disappointed. I wasted my time going to this location to use my birthday coupon in which the cashier didn't even look at and refused it. She was quick to tell me it was only good for red tagged items only. Well fortunately for me I know how to read. My coupon had restrictions, but I wasn't purchasing those items that were restricted. I should've spoken to the manager while I was there but I was very upset and I know I was not going to be professional so I purchased the boots anyway and left. I instantly called the customer service from the email and low and behold!!! The boots I bought WERE eligible for my coupon use so I ordered online and saved money. Now I have to inconveniently return the others ones to the store. Guess I'll order over the phone from now on. Customer service over the phone was amazing and made things all better. ;) customer service gets 5 stars