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  • 2.5 stars My boyfriend keeps raving about this place, I've tried it twice now and I really don't see what the big deal is..which is probably because they are lacking in veggie and fish options. Both times I've come here I always wonder how much more business they would get if they had a veggie patty of some sort. The service is slow and its always crowded because its in front of the mall. It took forever to get a seat for 2, I will not be coming on weekends ever again. The last time I was here I got the veggie melt with some parmesan fries while my bf got a chicken jalapeño crunch burger. It felt like forever to get our food, once we actually did get the food we ordered we had to send it back because the chicken sandwich we requested was made with beef. They fixed it quickly though. I love fries...and wasn't impressed. The serving was a small side of thin shoe string fries. The seasoning was nice, and I like the fry seasoning steak n shake had on the table...Probably get an extra order of fries if you are a fattie like me, there is a cajun seasoning which sounds yummy. The veggie melt itself was kind of soggy and lacking flavor though packed with a lot of veggies, mainly mushrooms and guac. They also cheaped out on my cheese and gave me american cheese instead of the pepper jack which was in the menu description, not cool. My bf enjoyed his burger though. Also ordered one of their infamous shakes here and again, wasn't impressed. We got the snickers shake to split since we were already stuffed. The consistency of the shake was bad and the vanilla base didn't taste very good. I was expecting a shake on par with DQs blizzards...so not the case. So far I've been off put by Steak n Shake, I'll only come here to hopefully get a large serving of fries and appease my bf's burger craving. So please, Steak n Shake, get a veggie patty on that menu...and I'm sure my updated rating will go up.
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