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| - My first time to this location(9/19). I got the Philly Cheese Steak, with jalapenos and peppers, it comes with them. They forgot the jalapenos and peppers. I couldn't find a waitress and went to the front, to get a menu, to confirm it came with them. It does! When I asked if I could get some jalapenos and peppers, I was told they would have to make another sandwich because everything was mixed in a pot together. Then a manager, not knowing my irritation asked how everything was. I told him to tell the kids in the kitchen to stir the pot once in awhile. He gave me another excuse and said it was not pre-mixed. He gave me $5 off of a $68 bill. It is a $15 sandwich that I have still never received, they should have made another sandwich. I could care less about $5. It did seem like it was a standardized response, probably because they make a lot of mistakes. I will give them one more shot, in case this was an odd day. I have a strong feeling it is just how they operate.
Returned today to give them a second chance. We got there at 11, place is empty. The young girl, sat us in the back corner (far SE, worst spot in the house). I told her we'll take a high top. Then we sat there for 15 minutes, nobody came to take an order. Got up and walked across the street to the Culinary Drop Out. They were great. We walked by the CB&C manager, he said, "By", in a dopey way. The owner needs to visit this location. It really is horrible and can't compare to the one on Scottsdale Rd.
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