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| - We had a great experience with Shasta. We did several projects at once including new cap tile, new waterline tile, the ?addition of a baja shelf, removal of a diving board, completely? resurfacing the pool from plaster to a micro finish, and capping our old pop up cleaning system in exchange for installation of a dedicated vacuum? line. I called three different companies for quotes, and while Shasta came in on the higher end of those quotes, it was well worth the money spent for the awesome communication and customer service throughout the process.
We worked with Brent Wilde in sales on the front end to determine exactly the work that would be completed and the finishes to be used. He was great about keeping in touch and keeping our project moving forward. Once we were ready to start the remodel, I was put in touch with Crystal. Crystal would call almost daily to review the work that was completed that day, and to let me know the next day that someone would be onsite, and ?followed up with the work that they would be doing. We also had a supervisor, Gary, who would stop by regularly to check progress and was available to answer questions.
We are so happy with the finished pool and the process that it took to get there. Our project took around three weeks from start to finish. As with any construction, we ran into some additional expenses, but Shasta was up front and communicative about both, and kept the costs as minimal as possible. If you want to work with a company who is kind, communicative, does quality work, and does what they say they are going to do, Shasta is who you will want to call.
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