I have used this lot twice and great service both times. The last time I used it, I came back to a dead car battery. I went to the desk to inquire about rates for leaving my car overnight and the staff immediately offered to help. Within minutes the shuttle driver who had taken me to my car was able to get into my car (without power the fob not keypad wouldn't work and I couldn't manually get in) and jumpstart me. In less than 20 minutes I was on my way.
The shuttle seems to arrive in a timely manner both from the car and from the airport. I have prepaid both times which seems to make it even more convenient. The rates seem reasonable (~$45 for 5days) Drivers are courteous. I would recommend and definitely use this lot again.