I have been here at different times and have always had a poor place outcome. I have tried this place 4 times now, hoping for a better experience. I live near by and am an optimist, but unfortunately let down. The worse part is they lie consistently about their wait times. I have been told 5 minutes when I walk in, 15 minutes till I am seated. Then another 25 minutes till a nail tech actually comes over to me. I feel trapped once in their chair! The last time, I was thrown over the edge by the tech actually complaining to me about their management. She said that if tip was given up front, she was not given the whole amount. Makes me want to go somewhere else! Only thing positive is it was clean!