My experience was quite different than the first reviewer. Not being a shooter but wanting to give it a go, we went there not really knowing what to expect.
The counter attendant was definitely a no-nonsense kinda guy but I would expect that in this sort of establishment. He quickly realized we didn't know much about what we were doing (but that we were taking it seriously) and was quite helpful in helping us pick out what we needed. He even followed us into the range to show us how to load and proper holding technique. The people shooting around us were quite friendly too and even as newbies, we felt quite comfortable.
They rent guns at a reasonable rate but I think if I make frequent return trips, I want to invest in my own. They also supply targets @ around 2 bucks but again, I might shop around for next time. Basically, they have everything you need if you just want to try it out and get comfortable. Then you can decide for yourself where to go from there.