I was very disappointed. I arrived about 2 hours before they closed and was told they needed at least four hours to shampoo the interior of my Suburban. So I said no problem, I had just bought the car the day before and the inside was filthy, since they didn't have time to shampoo could they do a very thorough vacuuming and scrub down the inside very well. It was getting ready to rain so I told them not to worry about the outside. I got my Suburban back and the outside was clean but they half assed the interior, which was the only thing I cared about. There were still sunflower seed shells in the dash, sticky stuff all over the vents, and trash in the console. $65 wasted!