Bleh. I could go on with my personal experience with these folks but it just mirrors everything else people are saying about this company. Their contracted drivers are paid by the piece so service will inevitably suffer in exchange for speed. To take it a step further, the back-end of the business isn't much better. I had an issue with a delivery and had numerous issues simply getting arrangements made for ME to pick it up AT THEIR HUB. After the 5th day of the supposedly expedited delivery, and reaching out to make contact twice, I was finally given sufficient information. This is a prime example of getting what you pay for and can only expect so much when receiving expedited shipping for free. I think my mom told me something about free stuff..........