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  • We literally just had D&G Garage Door Service leave from our home twenty minutes ago. We were at first a bit hesitant to call given the 3 & 1 star reviews, but were getting a little desperate. Our garage door wasn't closing, and when we tried to manually close it, the entire door went off track. (Granted, this was more our fault than anything else, but I digress...). On a Sunday at 2 in the afternoon, we were freaking out a little bit. Out of the 6 companies we called, all claiming "24/7 Emergency Service", D&G was the only one to actually answer (we didn't even get a call back from other cos). Less than an hour after our call, a technician was out here and was on his way to making our garage door not only close, but functional as well. It took him only about an hour to fix our problem, and get our garage door closed. Looking at other prices on the internet, yes, D&G was a bit pricey. But given that this was a Sunday afternoon and we couldn't get anyone else to even talk to us on the phone, we were happy to pay the price. You pay for not only quality, but convenience as well, which D&G offered. The technician that was sent out to our home was straight-forward, non-pressure for upselling etc, and honest with our issues. Though the prices might be a little higher than other companies, given this company's honesty, reliability as well as their lifetime guarantee on some of the services they offer, we will undoubtedly be back in the future when the time comes to replace the parts of our garage that are starting to wear out.
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