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  • Terrible service for large groups. A reservation was set up for a large group of about 10 people. The table was reserved and set aside ok. The staff appeared helpful, courteous and friendly. The atomospher was cosmopolitan and very urban. I ordered the Chilean Sea bass as I am not a sushi person. My cocktail was wonderful and refreshing. Once we were finished, the nightmare began. Our waitress put all of our orders on the same ticket, so she could get the large group standard 18% gratuity. The orders were all together so my boyfriend and I had to find what we had, total it and calculate gratuity tax, etc. We had to do this for each person/couple in our group. It took over an hour to do so. Then the expected confrontation began. The waitress, stated that we were short $55. This is after number of people paid much more than what they owed. Because of the all the people it also took some time to run cards. We were told that this is how they do this, but for large groups its a nightmare and always sets up ugly situations. If they had seperated our orders, It would have meant a little more work for the waitress up front, but no terrible experience at the end. Our entire group stated that they never wanted to come here again. Large groups beware!
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