I've been living in this complex for almost 3 years. Since the property was purchased and a new management started working here things went down the hill.
As the leasing was getting close to ending, we received the renewal letter. At first my intention was to renew for at least one more year. However, with the new management came a letter allowing us to renew only for 6 months - which by now I think was the best thing that could have ever happened.
I never, NEVER had a single complaint about this complex until this new management arrived.
They shoved on our throats renovations that were supposed to be performed while we are still living in the apartment, and of course we are supposed to comply with every single thing. This is what I am trying to do since September 1st. I did everything, moved everything around to have those renovations done.
NOBODY show up at the stated date. I sent a message to the management and they informed me that I'd have the contractor's people here Tuesday, Sep 6th due inclement weather - which I understand since there's no way to control nature forces. One more time NOBODY showed up. I personally went to the leasing office and was very nice and understanding. The person there - I cannot recall her name - was nice and called the project manager, who had no idea about what was going on and said he'd call the on site person. She took my phone number and name and said she'd call me with an answer about what was going on and when people would show up here. I'm still waiting for her phone call.
I send messages to the management and there was no answer at all. AT ALL! I cannot move our things back because we work and spend 80% of our time out of the apartment, and I have no information whatsoever about when this is getting done. I'm tired of receiving "We are sorry" notices on my door. The one I receive today doesn't even have a next date to the service be performed: it simply says re-scheduled.
This is going above and beyond the ridiculous.
I don't think I can recommend this place to anybody. It may be aesthetically pleasing, and I'm not denying it because it really is, but all this crap and headache is not worth at all.